technology Term

What is CRM (Customer Relationship Management)?

Definition

Software and practices for managing customer information, interactions, and relationships throughout the customer lifecycle.

Understanding CRM (Customer Relationship Management)

A CRM centralizes customer data: contact info, service history, communications, and billing. It provides a single source of truth for customer relationships.

Why It Matters for Waste Haulers

Without CRM, customer information is scattered and service suffers. CRM enables personalized service and data-driven decisions.

How GarbyX Handles CRM (Customer Relationship Management)

GarbyX includes built-in CRM specifically designed for waste haulers. All customer data, history, and communications in one place.

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