How does the AI chatbot work?

GarbyX includes a 24/7 AI chatbot powered by advanced AI that handles customer inquiries automatically. It answers billing questions, service inquiries, and support requests. All conversations are logged to your CRM, and the AI reduces owner phone time by 70% or more.

Can I pass credit card fees to customers?

Yes. GarbyX supports 3.99% credit card fee pass-through, allowing you to offset processing costs while keeping prices competitive.

Does it work with our driver team?

Yes. GarbyX includes an iOS driver app with multi-driver support and live location tracking. Drivers see their routes, mark stops complete, and send real-time progress updates.

Does GarbyX integrate with QuickBooks?

Yes. GarbyX connects via QuickBooks OAuth for company sync. Invoicing sync is currently in development.

How does payment processing work?

GarbyX handles all payment processing for you. We accept credit cards and ACH payments. You can set up your payment account directly in the app - no technical setup required.

How many times does GarbyX retry failed payments?

You configure the retry schedule. Most haulers use 3-4 retries over 2 weeks before pausing service.

Can customers update their card online?

Yes. Dunning emails include a link for customers to update their payment method securely.

Use Case

Automated Dunning & Payment Recovery

Recover Failed Payments Automatically

The Problem

Failed payments mean lost revenue. Manually following up on declined cards is tedious and often forgotten.

The Solution

GarbyX automatically retries failed payments and sends dunning emails. Recover revenue without lifting a finger.

Key Benefits

Automatic payment retries

Dunning email sequences

Recover 30%+ of failed payments

Reduce involuntary churn

Set-and-forget automation

How It Works

Configure Dunning

Set retry schedule and email templates in settings.

Automatic Retries

Failed payments are retried automatically on your schedule.

Customer Notification

Customers receive emails to update payment info.

Features Included

Smart retriesEmail sequencesCard update linksRecovery reportingCustomizable timingEscalation rules

Frequently Asked Questions

Ready to Automated Dunning & Payment Recovery?

Start free and see results in your first week.