How does the AI chatbot work?

GarbyX includes a 24/7 AI chatbot powered by advanced AI that handles customer inquiries automatically. It answers billing questions, service inquiries, and support requests. All conversations are logged to your CRM, and the AI reduces owner phone time by 70% or more.

Can I pass credit card fees to customers?

Yes. GarbyX supports 3.99% credit card fee pass-through, allowing you to offset processing costs while keeping prices competitive.

Does it work with our driver team?

Yes. GarbyX includes an iOS driver app with multi-driver support and live location tracking. Drivers see their routes, mark stops complete, and send real-time progress updates.

Does GarbyX integrate with QuickBooks?

Yes. GarbyX connects via QuickBooks OAuth for company sync. Invoicing sync is currently in development.

How does payment processing work?

GarbyX handles all payment processing for you. We accept credit cards and ACH payments. You can set up your payment account directly in the app - no technical setup required.

How does the AI know about my business?

GarbyX AI is trained on your specific services, pricing, and service areas. It gives accurate answers about your business, not generic responses.

What happens if the AI cannot answer a question?

Complex questions or issues requiring human judgment are escalated to you via notification. The customer is informed a team member will follow up.

Is there an extra cost for AI?

Pro plans include 100 AI messages per month. Additional messages are $0.02 each. Scale and Enterprise plans include more messages.

Use Case

AI Chatbot for Customer Support

Answer Customer Questions 24/7 Without Lifting a Finger

The Problem

Your phone rings constantly with the same questions: When is my pickup? Can I change my service? What is my balance? Every call takes you away from running your business.

The Solution

GarbyX AI chatbot handles customer inquiries 24/7. It answers billing questions, schedules changes, and provides service information—all without you picking up the phone.

Key Benefits

Reduce phone calls by 70%+

Available 24/7, even weekends

Handles sales, billing & support questions

Every conversation logged to CRM

Escalate complex issues to you

70%

Fewer phone calls

24/7

Always available

< 3 sec

Response time

How It Works

Embed Chatbot

Add the AI chatbot to your website with one line of code.

Train on Your Business

The AI learns your services, pricing, and policies.

Let It Handle Inquiries

Customers get instant answers. Complex issues escalate to you.

Features Included

24/7 availabilityNatural language AICRM integrationSales qualificationBilling inquiriesService changes

Frequently Asked Questions

Ready to AI Chatbot for Customer Support?

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