technology Term
What is Self-Service Portal?
Definition
An online platform enabling customers to perform tasks independently without staff assistance, such as updating information or viewing history.
Understanding Self-Service Portal
Self-service portals empower customers to find answers, make changes, and resolve issues without calling. They reduce operational costs while improving satisfaction.
Why It Matters for Waste Haulers
Every self-service interaction is one less phone call or email. Customers increasingly expect self-service options.
How GarbyX Handles Self-Service Portal
GarbyX customer portal enables self-service for invoices, payments, and service management.
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