billing Term

What is Failed Payment Recovery?

Definition

The process of collecting revenue from transactions that initially failed due to declined cards, insufficient funds, or expired payment methods.

Understanding Failed Payment Recovery

Failed payments happen for many reasons: expired cards, temporary holds, bank issues. Recovery involves automatic retries, customer notifications, and easy update methods.

Why It Matters for Waste Haulers

Without recovery efforts, failed payments become lost revenue. Effective recovery can recapture 30-50% of failed transactions.

How GarbyX Handles Failed Payment Recovery

GarbyX automatically retries failed payments on a smart schedule and sends customers links to update payment methods.

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